Job | Executive Assistant to the COO - Strategic Partner | Brussels

Looking for a new challenge as Executive Assistant to the COO? Look no further, we have just the job for you.

DKV Belgium, a loyal partner in insurance, but there’s more than meets the eye — we’re a dynamic team of around 500 engaged colleagues driving digital transformation. As part of the international Munich Re Group, we proudly lead private health insurance in Belgium, supporting our clients during good and difficult times. You will arrive in an environment where everybody is able to be who they are, where you can get the most out of yourself day in and day out, with the support of your colleagues.

Together, we put our values 'We Act Forward Together’ into practice every day to strengthen the trust of our two million clients.

Sounds like a plan? Continue reading!

Mission:

As Executive Assistant to the COO, you will act as a trusted right hand to the COO of DKV Belgium. This is not a traditional executive assistant role: you will work closely with the business, help bring structure to strategic topics and support high-level decision-making.

You will support the COO in translating strategic priorities into clear roadmaps, executive documents, business cases and concrete follow-up. You will interact closely with DKV Belgium’s top management and with the ERGO Group on strategic initiatives within the COO domain.

The COO scope covers a wide range of business-critical domains, including operations, customer services, claims, contract management, facilities, medical expertise, HR, transformation, data and digital services.

What the Key Tasks Look Like

You play a key role in supporting the COO’s strategic agenda by helping to structure priorities, ask the right questions and ensure clear follow-up:

• You contribute to strategic roadmaps, transformation initiatives and improvement actions by bringing coordination, analysis and clear follow-up.
• You prepare executive documents, memorandums and presentations for the Executive Committee, Board of Directors and other governance bodies.
• You monitor budgets, FTE evolution, KPIs, service levels and action plans, and translate data into clear insights and recommendations.
• You prepare and follow up COO meetings and events, including agendas, minutes, action logs and decision tracking.
• You build strong relationships across the organisation and act as a connecting point between the COO, senior stakeholders, business teams and group-level contacts.

Required Skills and Competences

• You hold a university degree or equivalent by experience, preferably in (health) insurance, financial services, transformation, consultancy or strategic project environments.
• You have at least 5 years of relevant experience in senior executive support, corporate office, strategy support or project coordination, ideally close to senior management or C-level stakeholders.
• You are fluent in English and have a strong professional command of Dutch and French.
• You are highly proficient in MS Office, especially PowerPoint and Excel, and you are comfortable working with data, budgets and business cases.
• You combine strong analytical skills with a strategic mindset: you quickly understand complex topics and translate information into clear insights, recommendations and executive-level documents.
• You communicate confidently with different stakeholders, both verbally and in writing, and you easily build relationships across departments and hierarchical levels.
• You are proactive, self-steering and curious. You take ownership and act where needed.
• You can work under pressure, adapt quickly to changing priorities and deliver high-quality output across multiple topics.
• You handle sensitive and confidential company information with discretion and professionalism.

Want to grow with us?

At DKV we offer you a varied job with growth opportunities (thanks to training, coaching, growth projects, and internal mobility) and all this at a prime location in the heart of Brussels.

Besides a competitive gross salary, we offer an extensive standard package of extra-legal benefits such as:

• insurance package (hospitalization, ambulatory insurance, guaranteed income insurance, pension plan)
• a year-end premium, collective company premium, and individual bonus
• flex reward-plan
• meal and eco vouchers
• internet and homeworking allowance

Moreover, you can count on an attractive leave scheme (up to 34 days), flexible working hours, and the possibility to work from home up to three days a week. This way of hybrid working guarantees you a good balance between work and your private life.

We are an equal-opportunity employer. All aspects of employment are based solely on performance, competence, conduct, or business needs. If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can make any reasonable adjustments needed to support you through your recruitment journey.